Cancellation and Refund Policy

Cancellation Charges:

Chauffeur Drive vehicles –
For Economy/Executive cars:
a ) Cancellation made more than 3 hours before the duty reporting time: Nil.
b) Cancellation within 3 hours before dispatch or no show once the car has left garage:  Half day (4hr/40kms).

For Luxury, Royale, Vans, and Coaches:
a) Cancellation made more than 48 hours before the duty reporting time: Nil.
b) Cancellation charges up to 48 hours before dispatch or no show once the car has left our garage: Full Day (8hr/80kms).

For Self Drive Bookings –
a) Zero cancellation fee if the booking is canceled before 24 hours.
b) If the booking is canceled within 24 hours, 30% of the total fare will be charged.
c) In the case of No show, 50% of the total fare will be charged.

Refund Policy 
Refund will be made within 8 working hours or the next business day after cancellation upon payment as per the cancellation policy.

You can cancel your booking through the website, app, or support team. Cancellation charges will be applicable as per cancellation policy which is as follows:-
i. Cancellation made more than 24 hours before the booking start time, no cancellation charge will be applicable.
ii. Cancellation made less than 24 hours before the booking’s start time/ No show: 50% of the base fare or 1-day Rental or 12-hour rent (whichever is higher) will be charged as cancellation fees.

Corporate Address
44F/9, 2nd Floor, Rajindra Complex,
Kishangarh, Vasant Kunj, New Delhi-110070

Email Address
info@lakkshaytravels.com

Phone Number
+91 9999 535 308
+91 9999 535 306

NOTE:- Rates are subject to availability of the vehicle & duration of the rental. Rates quotations are sent privately to the customer’s email address.